(Source: The Guardian)
The website for booking coronavirus tests is struggling to cope with the number of requests, adding more problems to those already accrued by the NHS test-and-trace scheme.
People in the UK who attempt to book a test for Covid-19 online are directed – once they have passed screening questions to ensure they are entitled to the test – to a purpose-built website where they can theoretically book either a home test kit or a walk-through or drive-through test. However, in practice, an increasing number of users are reporting errors on the site itself that prevent them from even attempting to book a test.
Some visitors receive a message that warns “this service is currently very busy”, and advises them that “more tests should be available later”. There are no further options on that screen.
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